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2011年12月10日 星期六

FF 0.1 Understanding Adult Learning

It is important for facilitators to know how people learn because such knowledge influences the quality of facilitation, especially in theses areas: 

  • The presentation of information
  • The generation and processing of data
  • The use of participant resources
  • The use of different media and ways of working on group tasks

2011年12月4日 星期日

FF 0.0 Facilitation Overview

Organizations are rapidly changing and everyone's getting involved! Change efforts today are guided and shaped by lessons learned over the past 30 years of trial and error in planned organization change. Three lessons have taken hold:

  1. Participation is important.
  2. Teams generally perform better than individuals.
  3. Process (how something is done) affects outcome (what is accomplished).