TFDF Getting Started: 5. Why Bother? (A CEO's Perspective)

(Margin Icons: Cameo)

William O'brien, formerly the Chief Executive Officer of the Hanover Insurance Company, is mow a member of the board of governors of the Center for Organizational Learning at MIT.

TFDF Getting Started: 4. Why Bother?

Why build a learning organization? Why commit ourselves to a lifelong attempt to understand and shift the ways we think and behave?

TFDT Getting Started: 3. How to Read This Book

Start Anywhere. Go Anywhere

We have design the book to reward browsing in any direction. Cross-references, for example, point out meaningful links. Zoom in where you feel engaged. Here are some starting points:

TFDF Getting Started: 2. An Exchange of Lore and Learning

The Purpose of The Fieldbook

This book is for people who want to make their organizations more effective, while realizing their personal vision. You can apply theories, methods, and tools, increasing your own skills in the process. You can create, in other words, an organization which can learn.

TFDF Getting Started: 1. I See You

Among the tribes of northern Natal in South Africa, the most common greeting, is the expression: Sawu bona. It literally means, "I see you". If you are a member of the tribe, you might reply by saying Sikhona, "I am here". The order of the exchange is important: until you see me, I do not exist.

FF 0.3 Understanding Process Consultation

Schein (1988, Process Consultation: its role in organization development 2nd ed. Reading, MA: Addison-Wesley.) capture that dimension of a facilitator's responsibility in his definition of process consultation as:

A set of activities on the part of the consultant that helps the client perceive, understand, and act upon the process events that occur in the client's environment in order to improve the situation as defined by the client.

書摘：麥肯錫寫作技術與邏輯思考 6

金字塔結構，如何轉成報告和簡報

用金字塔結構當設計圖

• 有說服力的故事，要先想好架構
• 先寫出「主題」金字塔
• 包括：提示問題(SCQ)、主要主題、關鍵主題(O)、結論(R)，參考圖表6-1。
• 再填入「訊息」，建成上半金字塔
• 加上幾十個字的簡短訊息，也就是標題訊息，參考圖表6-2。
• 建成完整版金字塔
• 主題下加主要摘要，標題下加上次要訊息，參考圖表6-3。